Senior Technical Writer - Mimir/Metrics (Remote, EMEA Timezones)

This is a remote position for EMEA timezones

Description of Duties

We are looking for a Technical Writer to produce high-quality documentation and guides for Grafana Labs. You will collaborate with the engineers, developer advocates, support engineers, product managers, and the Grafana technical writing team to produce a variety of tailored content to ensure our products are easy to learn and rapidly adopted.

Key Responsibilities

• Work closely with other senior technical writers, product managers, and internal stakeholders to obtain an in-depth understanding of the product and the documentation requirements.
• Plan, research, develop, and write high-quality content tailored to Grafana customers. 
• Interview developers and engineers to gain knowledge and understanding of the software you write about and the larger systems and context in which it is useful. 
• Write content for beginning users, such as examples and getting started guides.
• Work with the documentation manager, developer advocates, and other technical writers to continuously improve the existing documentation and docs site; to produce content with a consistent voice, feel, and organization; and to make it as easy as possible for users to quickly find the information they need.

Requirements

What experience would make someone be successful in this role?

• Experience using or documenting enterprise and/or cloud software for a developer audience.
• Experience working with Git and Github.
• Experience working remotely.
• Experience with software testing services and tools.
• Experience working in a docs-as-code environment

Experience with observability solutions or working with open source communities is a plus.

What you’ll bring to the role

You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.